Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Trustjar service ("Service"), operated by Handasa LLC ("Company", "we", "us", or "our"), available at trustjar.handasa.io. By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of Service

Trustjar is a software-as-a-service platform that allows users to collect, manage, and display customer testimonials. The Service includes testimonial collection pages, approval workflows, embeddable widgets, and related features.

3. Accounts

To use the Service, you must create an account by providing a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at hello@handasa.io if you believe your account has been compromised.

You must be at least 18 years old or the age of majority in your jurisdiction to create an account. You must provide accurate and complete information when registering.

4. User Content

"User Content" refers to testimonials, text, images, and other materials submitted through the Service, whether by you or by your end-users via your collection pages.

You retain ownership of your User Content. By submitting content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, display, and distribute that content solely for the purpose of operating and providing the Service.

You are solely responsible for ensuring you have the right to collect and publish testimonials from your end-users and that such testimonials do not violate any third party's rights. You represent that any testimonials displayed through the Service are genuine and not fabricated or misleading.

5. Prohibited Uses

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Submit false, fabricated, or misleading testimonials
• Attempt to gain unauthorized access to the Service or its related systems
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service to transmit malware, spam, or other harmful content
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Resell or redistribute the Service without our prior written consent

6. Payments and Subscriptions

Certain features of the Service require a paid subscription. Payments are processed securely through Stripe. By subscribing to a paid plan, you agree to pay the applicable fees as described on our pricing page.

Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.

Fees are non-refundable except where required by applicable law. We reserve the right to change our pricing with 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

7. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Handasa LLC. The Service is protected by copyright, trademark, and other applicable laws. Our trademarks and trade dress may not be used without our prior written consent.

8. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. You may terminate your account at any time by contacting us at hello@handasa.io.

Upon termination, we may delete your account data and User Content. We recommend exporting any data you wish to keep before terminating your account.

9. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, Handasa LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill arising out of your use of the Service.

In no event shall our total liability to you exceed the amounts paid by you to us during the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Handasa LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in the State of Delaware.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on the Service. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.

14. Contact Us

If you have any questions about these Terms, please contact us at hello@handasa.io.

Handasa LLC
handasa.io